Let’s face it – employee engagement doesn’t just sit with HR and People teams. They can support you with tools and training but ultimately line managers are often at the front line. That’s why training and guidance on employee engagement for line managers is so important.
Over the past year they have also had to work extra hard to keep spirits up against a backdrop of personal stress and worries. So when it comes to employee engagement for line managers, it’s all about getting the basics right:
- Make sure your people are safe and well. Allow them to work flexibly and be there to pick up the slack if needed.
- Listen to your employees and hear what they’re up against – a bit of compassion goes a long way.
- Make sure you’re communicating regularly, openly and honestly. If you’re working remotely, schedule time for a coffee or a catch up – no work chat allowed.
- Finally, share your own story. If you’re home schooling or caring duties or weighed down by Covid fatigue, say so. We’re all in this together, and your team members will have your back too.
In a nutshell, the key to employee engagement for line managers is to be more ‘human’ in all communications. Be clear and be kind, show trust, empathy and humanity at every turn. Have a read here of how Inspired Villages did this throughout 2020.